Free ebook
If you have considered adding or changing the workflow in your pharmacy to increase sales, this seminar is a must watch. In the videos from our workflow concept seminar, you will gain knowledge on how to not only survive, but to thrive in 2022 and beyond through innovative design, workflow tools, and products. Gain knowledge on how to increase your net profit with a simple redesign of your existing pharmacy. This seminar is aimed toward increasing sales, accuracy, technician fill speed, and pharmacist verification rates. Learn how to decrease stress and increase employee satisfaction levels with our unique work stations, inventory carousels, and color coded urgency bag systems. Implementing the suggestions by speakers and vendors from this event has the potential to double or even triple your net profit.
FOR ONLY $88, YOU WILL RECEIVE THE COMPLETE SEMINAR VIDEO ARCHIVE
along with a magic kit containing useful tools that may be customized for your store.
GAIN VALUABLE INSIGHT FROM INDUSTRY PROFESSIONALS
Mike Coughlin, President, CEO & CFO, ScriptPro* 
ScriptPro is the worldwide leader in robotic software and hardware for pharmacies across the U.S. and the world. Hear CEO, Mike Coughlin, explain how this family owned business and their hundreds of products overwhelm the competition. Their patented technology just doesn’t break down and runs for years. If these were cars, the average owner would be in their 400,000 mile warranty and still happy. When you look at one of their counting cells and see how few parts they have, you can understand why they have little to no down time in comparison to the competition. When you hear how Mike goes out of his way to make sure his robots are delivered in spite of even dock strikes, you will understand why they are the leader in customer service across the robotic industry. Even dust from the tablets and capsules bothered Mike so much from a health concern, they have made sure everyone that works in or near their robots doesn’t have to fear health problems down the road.
[*ScriptPro, of Mission, Kansas, and TCGRx, of Powers Lake, Wisconsin, announce that they will be exclusive partners in a distribution and co-marketing agreement allowing ScriptPro to bring TCGRx adherence packaging technologies to retail pharmacies throughout the United States.]
Lauren Warkentine, Customer Relations, Account Manager 
Russel Murrow, Director of Marketing, Computer-Rx Pharmacy Software
Computer Rx is a family owned pharmacy software company that listens to their customers who are independent pharmacists. When their clients recommend a software change they listen…and normally implement if it will help the pharmacist help their patients have better outcomes. What good is it to always have great software if you are losing your patients to your competition? For this reason Computer Rx has implemented a number of programs to help increase new sales, build loyalty with existing patients and make sure all their processes are pharmacy and technician friendly. No down time and enjoyable uptime is what makes this company one of the fastest and most highly rated software vendor in the business.
Matt Noffsinger, Senior Vice President of Sales & Marketing, TCGRx* 
Hear this young but Senior V-President of Sales and Marketing for TCGRX explain their latest cutting edge products and why they are leading the way with solutions in packaging and workflow. They are developing products within products literally. They are so far ahead of their competition that they don’t even call other vendors competition. When you compete against yourself then you aren’t looking behind you or in front of you. You are simply looking at yourself and seeing where you can achieve more excellence. Their CEO, Duane Chudy, has been a leader in this industry for years and it looks like he has assembled a team of men and women around him that will continue his search for excellence in pharmacy innovation.
[*ScriptPro, of Mission, Kansas, and TCGRx, of Powers Lake, Wisconsin, announce that they will be exclusive partners in a distribution and co-marketing agreement allowing ScriptPro to bring TCGRx adherence packaging technologies to retail pharmacies throughout the United States.]
Tony DiRico, CEO, Profit Hunters & an Elite Winslow Certified Consultant 
Tony DiRico is truly a man for all seasons when it comes to helping management hire and yes fire but not as frequently as it would if you didn’t use his Winslow Reports. These reports tell you which employees have the job skills to make your business successful. No longer do you hire a person that can ace an oral interview but can’t perform afterwards in your company. If you have several job openings, Tony will make sure the right person is in the right job or will tell you this person isn’t right for your culture. No longer do you have to wonder as his company Profit Hunters has made this not rocket science but hiring science. Why would you want to hire the wrong person and lose tens of thousands of dollars training and then have to let them go, admitting to your fellow employees how bad a hiring mistake you made? Don’t judge a book by the cover as “there may be gold in them thar hills” and Tony is a great prospector of hidden talent.
Rick Coakley, Owner, Waypoint Pharmacy Advisors, LLC 
Waypoint has made it their job to tell clients there is a life outside of work and they need to focus in on what they can do to enjoy today and prepare for tomorrow while still effectively running their pharmacies. Too many pharmacists don’t have an exit plan or a succession strategy. Rick will explain the difference in words you can understand in the form of stories of his clients over the years and his own mistakes. You don’t want perfection, you want wisdom and Rick will be tough on you and tell you the truth where other financial consultants don’t want to hurt your feelings. Most pharmacists should want them to hurt their feelings and help their retirement and that is why Waypoint has hundreds of pharmacists they are helping every day enjoy their work and their future by investing their earnings. 
Kha Le, Partner & Principal Consultant, Revolution Advisors, LLC
Revolution Advisors Principal consultant, Kha and his team help keep a pharmacist focused on his mission statement while improving the bottom line. Too many pharmacists are excellent pharmacists but lack business acumen as they never got an MBA. Chains tend to hire the MBAs, making it hard to compete against Fortune 500 companies and still take care of patients. Kha will teach you how you too can become a Fortune 500 company but never lose the community values your patients seek. Many pharmacists don’t have consultants or attorneys on call to answer the hundreds of questions our spouses may not always understand. Get answers regarding human resources, best hiring practices, accounting principles to help you run a budget and make your pharmacy Best in Class when compared with other pharmacists in the NCPA Digest. Perhaps it is better to train a group of advisors within your organization and not have to sell out as you age. If you do the numbers, most pharmacists can make more money holding on to their pharmacy and working less than taking the equity and investing it in CDs and stock. It is certainly no more risky handling your own money in your own community with people you know than giving it to the Wall Street up and down boys. 
Bill Bodin, Vice President Division Manager, H.D. Smith
As margins shrink and expenses rise, how you manage your bottom line will determine your business longevity. Bill provides fresh, logical and relevant insight into how to increase your net profit and avoid the speed bumps of owning your own business. Independent pharmacies struggle daily for market share against big box retailers. As the nation’s largest independent wholesaler, H.D. Smith can uniquely relate to our challenges. Just as we serve our patients with passion and the highest level of care, H. D. Smith is committed to operating differently and treating its customers with the utmost respect. If we wish to have a fair supplier, we must commit to doing business with a wholesaler driven to truly partner and grow with independent pharmacies.
Pete Pfankuch, Regional Director of Sales, PBA Health 
Enjoy listening to Pete Pfankuch explain the value of a strategic partner. If you think of PBA as a buying group or small wholesaler, that is like calling Starbucks a local coffee shop; you don't quite understand what this pharmacy services provider offers. They laser focus on areas pharmacists don't have time to correct to deliver value to their patients and ultimately increase their net profit. They are like having an attorney on retainer. Plus, they even have an attorney to negotiate with PBMs that won't even talk to a pharmacist! Pete explains how independents can lower their highest expense, C.O.G. Two of their many services are called Profit Guard and Negotiator. These are the perfect names as no other partnerships do this as well, if at all, for independents in such a critical manner. They contract, negotiate, get shorter, more manageable contracts with wholesalers, leverage audits, point out price discrepancies, maximize profits, warn of impending price increases, network, provide a backup drug warehouse, training, and marketing. If you want to set yourself apart from your competition, marry yourself to PBA Health and you'll finally understand why they have so many pharmacist groupies and so few divorces.
Read what vendors have to say about J&D's workflow & the seminar!
LEARN ABOUT WORKFLOW FROM J&D PHARMACY EMPLOYEES
Listen to individuals who are truly exceptional in their jobs and see why they are able to lead this pharmacy to award after award over the years and be written about in every pharmacy magazine that tells other pharmacies about exceptional merchandising. Too many times in conferences we are told what someone in another industry is doing that may or may not work in our vocations. Here are the front line troops that have not suffered casualties in this war against the chains and discounters and are actually running circles around them when you look at the NCPA Digest and Best of Class averages. Hear how these employees are able to double and triple averages in employee productivity and sales and lowering of expenses in the average pharmacy. See why employee turnover is low due to high employee satisfaction levels, transparency, and bonuses. Learn concepts that you can return to your pharmacy and implement if you too desire excellence.
Jennifer Jelinek, Manager of Pharmacy Operations for 20 years
Hear Jennifer explain 10 tools she uses to build sales and reduce expenses as a manager and a technician that don't require the pharmacist do anything but applaud her efforts and results. Too many times the pharmacist manager or owner thinks he or she must do the hustling and we all have employees that can not only do the work but enjoy the personal rewards of making the pharmacy successful. Hear how she runs a multi-million dollar department and can keep up with Best of Class in the NCPA Digest and fine tunes her budget and especially controls her cost of goods. She even explains how you can save money on just the timing of purchases from your wholesaler. After having two previous articles published in America's Pharmacist, she landed on the cover with this article about workflow.
Mike Heckelbeck, Manager of I.T. and Facilities
Listen to Mike explain how he has transformed this rural pharmacy into one of the leading pharmacies technologically in the U.S. From fobs instead of door keys to a tracking system on employees accessing controlled drugs, the technology he uses is ahead of most every independent pharmacy around. Watch his televised will call system broadcast to waiting patients as he saves the owner thousands of dollars each month in maintenance fees. How can he spend $30,000 on floors unless he is making money through his astute facilities management? Listen to his future plans to save 40% on utilities and have the federal and state governments reimburse him for investments in energy infrastructure. Do you have a proactive plan in case of tornadoes or hurricanes and other natural disasters? He does. Plus, listen to ways to move your phones into VOiP and headsets to avoid overcrowding, health problems of employees and ease of working. See why he spoke to select vendors at the American Society of Automation in Pharmacy and became a rock star with his innovative thinking in retail pharmacy.
Mel Slavens, Patient Services Coordinator for 9 years
Listen to Mel explain how one person can keep the pharmacy performing at levels so high patients don’t want to transfer even when they are made to transfer by large PBMs, and when they do, how they are either kept in their independent pharmacy or allowed to transfer back later. See how prescription synchronization keeps high value patients satisfied and problem patients adherent. How do you not only pick up all those assisted living and independent living patients but keep them from being proselyted from under your nose by your competition? See how she increased vaccinations to 800 a year and all the pharmacists do is give the injections and find out if other injections might help the patients for more $ sales. Can you give 200 flu injections in ½ a day without adding a nurse or high paid pharmacist to handle the high Rx volume? Be amazed how she monitors the expensive monthly Rx meds where they don’t destroy your cash flow.
Cathy Swearngin, Manager of HR and Marketing
Observe Cathy explain the marketing she uses to expose the pharmacist to hundreds of families in just 2 days and only use up about an hour of the pharmacist’s time each day. Why pay the technicians the same when they are performing at different levels in their daily duties? Do you know how to explain and prove to your staff pharmacists and top technicians how they are still in the top 25% of the competition in pay scale and benefits? Watch her go over the customizable Magic Kit that will keep patients happy and coming back for more of your supplies and services.
Lisa Jackson, Manager of Financial Operations
Hear Lisa explain how her budget helps the advisory group and department heads ward off the unexpected each month. Do you know how much to cut back on buying and which month to avoid cash flow problems? Let Lisa teach you the secrets of successful budgeting in a small business like the financial guru’s do in a large publicly held corporation. Maybe you need to know what kind of accounting system will catch you up with the Fortune 500 companies? Make sure your financials are able to forecast trends so you can provide the correct payroll and never lose a discount on timely payments.
Carolynn Fisher, Manager of HME Operations
Let Carolynn explain how HME is a perfect fit for a high volume pharmacy, especially with lots of diabetics and COPD patients. Don’t be deceived thinking oxygen patients are the future if you know about CPAP and BiPAP patients. Do all your diabetic patients buy socks and diabetic shoes every year from you or your competitors? Maybe you need to train your personnel better or let them take the lead in patient services and listen to their ideas? Billing got you down? Then maybe it needs to be tweaked. If you are losing money, maybe there is an area of HME you need to avoid. Cross train your employees so when someone is sick or you need to trim payroll, the answer is already evident. Have you thought about home modification and the lucrative market that is opening to keep patients in their home and buying your equipment?
Welcome! My name is Don Grove. I am a practicing retail pharmacist in a rural town of 2000, Warsaw, MO. We are situated in a 28,000 sq. ft. medical building that we also own and rent to other medical professionals.
If you are a retail pharmacy, I would like to help you increase productivity in your store. If you are a vendor, I would like to help you sell more products and services by showing you how you can help independent pharmacies increase their speed, accuracy and employee satisfaction, which will translate into their bottom line and into more sales for you... continue reading
